Questions? Clear answers.
Everything SME owners ask us before they start. If your question is not here, just ask.
We are a small business. Is AI really for us?
Yes. Small teams often gain the most, because every hour saved matters. We start small, prove the value and grow from there.
How much does it cost?
Most projects start between S$3,000 and S$10,000, depending on size. You get a fixed price after a free call, so there are no surprises.
How long does a project take?
Chatbots and automations often go live in 2 to 4 weeks. Websites, dashboards and CRMs take 3 to 8 weeks.
Our data is messy. Can we still start?
Yes. Almost every business has messy data. Cleaning it is part of our work.
We tried AI before and it did not work. Why would this be different?
Most AI projects fail because they start with the tool, not the business problem. We start with the problem, measure the result and only build what pays back.
How much of our team's time will you need?
Usually two or three short meetings and quick feedback on drafts. We do the heavy lifting.
Is our data safe?
Yes. We follow PDPA and GDPR, use trusted providers and never use your data to train public AI models.
What happens after launch?
We offer monthly care plans to support, monitor and improve what we built. You can also take it in-house.
Do you work outside Singapore?
Yes. We work with SMEs across Asia Pacific, the Middle East and Europe, on site and online.
Who owns what you build?
You do. You own the code, the content and the data.
Do I need to write all the content?
No. We write the first draft for you after one interview. You review it and tell us what to change.
Can you rebuild my current website?
Yes. We keep what works, move your content across and set up redirects so you do not lose Google rankings.
Who owns the website?
You do. You own the design, the content and the domain from the first day.
What does the AI assistant cost to run?
Running costs are small for most SMEs, usually less than a team lunch each month. We show you the exact number before launch.
Can it work in more than one language?
Yes. The site and the AI assistant can work in English, Chinese, Malay, Bahasa Indonesia and more.
Will it give wrong answers?
We limit it to your approved content and test it hard before launch. If it is not sure, it asks a person to step in.
Can it use WhatsApp Business?
Yes. We connect it to the official WhatsApp Business platform so your number stays the same.
Is customer data safe?
Yes. We follow PDPA and GDPR rules, use trusted providers and never use your data to train public models.
How long before it is useful?
Most assistants answer the top questions well from the first week. They get better each week after that.
Can my team see the chats?
Yes. Every conversation is saved and searchable, so you can learn what customers really ask.
Our data is messy. Can you still help?
Yes. Almost every SME has messy data. Cleaning it is part of the work, and we show you what we fixed.
Which tools can you connect?
Most common business tools, including Xero, QuickBooks, Shopify, HubSpot, Salesforce, Google Sheets, Excel and many POS systems.
Do we need to buy a BI licence?
Not always. We pick the most cost-effective option for your size, and we explain the running cost before we start.
Can we add more reports later?
Yes. The dashboard is built to grow. Many clients add a new view every quarter.
Is it secure?
Yes. Each person logs in and only sees what their role allows.
Which tasks can be automated?
Any task that repeats, follows rules and uses digital information. Data entry, follow-ups, reports, scheduling and document handling are the most common.
Will automation replace my staff?
No. It removes the boring parts of their job so they can spend time on customers and growth.
What tools do you use?
We use proven platforms like Make, Zapier, n8n and Microsoft Power Automate, plus leading AI models. We choose what suits your budget.
What if something goes wrong?
Every automation has alerts and a log. Important steps wait for a person to approve them.
How do we start?
Take the free AI check on this site or book a call. We will suggest the first three automations worth building.
Why custom instead of HubSpot or Salesforce?
Those tools are great for some teams. Many SMEs pay for features they never use. A custom CRM fits your process and has no per-user fees.
Can I try one first?
Yes. Open our live CRM demo and click around. It shows the pipeline, inbox, diary and reports.
Can you move our existing data?
Yes. We move contacts, companies, deals and notes from spreadsheets or your current CRM.
Who hosts it?
We host it on secure cloud servers, or on your own cloud account if you prefer.
What happens as we grow?
We add new features as you need them. The system grows with your team.
Is the training technical?
No. It is made for business people. If you can write an email, you can follow our training.
Can you train in our office?
Yes. We train on site across Asia Pacific and online anywhere in the world.
Is the training eligible for funding?
Some programmes may qualify for local training grants. Ask us and we will check for your country.
Which AI tools do you teach?
We teach the tools you are allowed to use, such as ChatGPT, Claude, Gemini and Microsoft Copilot. The skills work across all of them.
Do you also build what we plan?
Yes. Many clients start with advisory, then ask us to build the websites, chatbots, dashboards or automations.
Still have a question?
Book a free 30-minute call. We will answer it and show you what AI could do for your business.