Answer staff questions from your own policies

Staff ask the assistant about leave, expenses, benefits and rules. It answers from your policy documents and shows where the answer came from.

Discuss your business needsSee how it works

From a policy folder to instant answers

The assistant does the looking up. HR keeps control of what it knows.

Staff question

Reading your tools

Got it. I will look in the approved leave policy and show you where I found it.

Stage 1

It learns.

First, it learns your policies.

  1. Reads your policies

    Only the documents HR approves, nothing else.

  2. Learns your wording

    So answers sound like your company, not a textbook.

Answer
Searching your policies0 pages searched
  • PPaid leaveBest match16 days after two years
  • CCarry overUp to five days
  • SSick leave14 days with a note
  • HHow to applyIn the HR portal
Stage 2

It looks up.

Then it finds the answer.

  1. Searches only approved documents

    If it is not in the policy, it says so.

  2. Shows the source

    The page and the document, every time.

  3. Sends hard cases to HR

    Anything unclear goes to a person.

Reply
To Staff member, in Slack
Subject Your paid leave

EditSend the reply
HR can see every question that was asked.
Stage 3

It replies.

Finally, it answers in plain words.

  1. Answers in plain words

    Short, clear and polite.

  2. Knows its limits

    Personal or sensitive questions go to HR.

  3. Shows HR what people ask

    So you can improve the policy.

Made for companies that answer the same questions every day

A group gathered around a laptop in a workshop.

The HR manager who answers the same questions

Staff find the answer themselves, and you answer the hard ones.

You explain the leave policy ten times a week.

A team working around a table covered in plans and sticky notes.

The new joiner with a hundred questions

A kind, private answer at any hour.

You do not want to bother anyone, but you need to know.

A small team discussing plans around a table.

The manager who is asked about policy

The right answer, with the source.

Staff ask you, and you are not sure of the rule.

A team working on laptops at a shared table above the city.

The company with staff in many places

The right policy for the right person.

Rules differ by country, and people mix them up.

What changes for your team

Without the assistantWith the HR Policy Assistant

HR answers the same questions all week

Staff get an answer in seconds

People guess what the policy says

People see what the policy says

Answers differ between managers

One answer, every time

Old policies are still in circulation

Only approved policies are used

Testimonials from teams who use it every day

Fewer repeat questions

“We used to answer the same ten questions every week. Now staff ask the assistant, and I only see the unusual ones.”
Carol TeoHR Manager, retail group
Singapore
Kuala Lumpur
Mumbai
Dubai
Hong Kong

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