Know which customers need you before they leave

The assistant watches how each customer uses your service and how they feel, and tells your team who needs attention.

Discuss your business needsSee how it works

From scattered signals to a short list of who to call

The assistant does the watching. Your account managers do the caring.

Your health rules

Reading your tools

Got it. I will watch every account and tell you who needs a call.

Stage 1

It learns.

First, it learns what a healthy customer looks like to you.

  1. Learns what healthy means

    Tell it which signs matter, such as logins, complaints and late payments.

  2. Connects to your tools

    Usage, support and payment records come together in one place.

Accounts
Checking accounts0 accounts checked
  • OOrchid TravelNeeds a callTwo complaints
  • HHarbour Print WorksNo login in 21 days
  • BBintang LogisticsSetup finished
  • SSentosa Medical ClinicActive weekly
Stage 2

It watches.

Then it checks every account, every day.

  1. Checks every account

    Logins, support messages and payments, in minutes.

  2. Rates each one

    Healthy, watch or at risk, with the reasons beside it.

  3. Spots the change

    It tells you when an account moves from healthy to watch.

Monday list
To Account managers
Subject Three accounts need a call this week

EditSend to the team
I will check again on Thursday.
Stage 3

It alerts.

Finally, it tells your team who to call.

  1. Sends a short list

    Who to call, in order, with the reason.

  2. Suggests the next step

    A friendly check in, a call before renewal or a training offer.

  3. Remembers the outcome

    Notes from each call keep the picture up to date.

Made for teams who want to keep every customer

Two colleagues looking at a laptop together.

The account manager with forty customers

A short list each Monday of who needs you most.

You cannot watch every account, so the quiet ones slip away.

A small team discussing plans around a table.

The head of customer success

An early warning, while there is still time to help.

You find out a customer is unhappy when they send the cancellation.

Two colleagues discussing ideas beside bookshelves.

The founder who knows every customer

The feeling of knowing every customer, at any size.

You knew them all at twenty. At two hundred, you cannot.

A team working on laptops at a shared table above the city.

The finance or renewals lead

A realistic view of which renewals are safe.

You plan around renewals that may not happen.

What changes for your team

Without the assistantWith the Account Health Monitor

You learn about unhappy customers when they cancel

You hear early and can help

Managers check accounts one by one

A short list shows who needs attention

Each manager rates health differently

One clear standard

Quiet customers are forgotten

Quiet customers are noticed

Testimonials from teams who use it every day

I call the right people first

“I used to guess who needed a call. Now I get a short list with reasons, and the first call is always the right one.”
Rina KusumaAccount Manager, software company
Jakarta
Singapore
Kuala Lumpur
Dubai
Singapore
Karachi

Let's start the conversation

Want to grow your business with AI? Tell us what you want to achieve and we will suggest the right next step.

Enquiry

Tell us what your business needs

Share a few details and we will come back with the right solution for your business.

* Required. We only use your details to reply to you.