Reward and remind your best customers

The assistant spots your best customers, thanks them in a personal way and reminds them when it is a good time to come back.

From a customer list to customers who feel valued

The assistant does the noticing and the drafting. You do the thanking.

Loyalty

Reading your tools

Got it. I will find your best customers and write a personal thank you for each.

Stage 1

It learns.

First, it learns what loyal means to you.

  1. Learns what loyal means

    How often, how much and for how long.

  2. Learns your rewards

    Gifts, upgrades, discounts or a personal call.

Customers
Reading your customers0 customers checked
  • SSentosa Medical ClinicTop customerOrdered monthly for a year
  • TTan & Co Dental GroupReferred two new customers
  • BBintang LogisticsFive years with you
  • HHarbour Print WorksSlowing down lately
Stage 2

It finds.

Then it finds the customers who deserve it.

  1. Finds your best customers

    By how they really behave.

  2. Picks a fitting reward

    Personal, not generic.

  3. Spots the ones drifting

    So you can win them back.

Thank you
To Sentosa Medical Clinic
Subject Thank you for a year with us

EditApprove and send
A reminder to call is set for Thursday.
Stage 3

It thanks.

Finally, it writes a personal note.

  1. Writes a personal thank you

    Warm and specific to them.

  2. Waits for your yes

    You decide who is thanked and how.

  3. Reminds you when to follow up

    At just the right time.

Made for businesses who want customers to come back

Colleagues writing notes and sharing printed pages at a long table.

The marketer who runs a loyalty programme

Rewards that feel personal.

Points and discounts feel the same for everyone.

Two colleagues discussing ideas beside bookshelves.

The owner who knows the best customers by name

A prompt, and a draft, at the right time.

You want to thank them, and you forget.

Two people exchanging a business card in an office.

The account manager

A way to show you notice.

Your best customers get the same treatment as everyone.

Two colleagues looking at a laptop together.

The customer care lead

A happy reason to get in touch.

You only talk to customers when something is wrong.

What changes for your team

Without the assistantWith the Customer Loyalty Assistant

Loyal customers are never thanked

Loyal customers feel noticed

Rewards go to whoever shouts

Rewards go to who deserves them

Reminders are generic

Reminders are personal and well timed

Nobody tracks who comes back

Returning customers are tracked

Testimonials from teams who use it every day

Rewards that feel personal

“Our loyalty emails used to be the same for everyone. Now each one mentions what the customer actually did.”
Jocelyn TanMarketing Manager, retail brand
Singapore
Dubai
Bangalore
Kuala Lumpur
Hong Kong

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