Got it. I will find the expenses guide and show you the page.
It learns.
First, it learns your documents.
- Reads your documents
Only what you approve, and kept up to date.
- Respects who can see what
Staff only get answers from documents they may read.
Staff ask in plain words and the assistant answers from your own documents, with the source shown. It admits it when it does not know.
The assistant does the looking up. You control what it knows.
Got it. I will find the expenses guide and show you the page.
First, it learns your documents.
Only what you approve, and kept up to date.
Staff only get answers from documents they may read.
Then it finds the answer.
Policies, guides and past answers.
The page and the document, every time.
And points to a person who does.
Finally, it replies in plain words.
Short and clear.
So you can fix unclear documents.
To the right expert.
A private place to ask anything.
You do not know who to ask, so you ask nobody.
Time to do your own work.
People ask you the same thing all day.
Staff find the answer first.
You answer questions that are already in a document.
Your knowledge, kept in one place.
When a person leaves, the answers leave too.
Staff ask colleagues, and answers differ
Everyone gets the same answer
Documents sit in folders nobody opens
Documents answer questions
Experts are interrupted all day
Experts handle the hard questions
New joiners feel lost
New joiners find answers themselves
“In my first month I had fifty questions. I asked the assistant, and nobody had to feel bothered.”
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